Privacy Policy
Your privacy is very important to us. Please read below to see how LEADQ handles information in connection with LEADQ websites and the related mobile applications (collectively, the “Platform”) and services (collectively, the “Services”). Before we get to the details, here are a few of our fundamental privacy principles:
LEADQ is a tech platform and information you upload or post on the Platform may be publicly viewable and searchable by LEADQ members and non-members. We aggregate certain information about our members’ use of the Services for business purposes and we sometimes publish that information or share it with others. We give you several ways to control what information is shared with others and the public and are continuously working to enhance privacy options available to you.
Company Information
AKESTECH INFOTECH PRIVATE LIMITED, (hereinafter referred as “LEADQ”, “The Company”, “we”, “us” or “our” ), a private limited company
incorporated and existing under the Laws of India and having its registered office at Shop at H NO.72,TERA KHASS CHINHAT LUCKNOW Lucknow UP 226028 and are engaged in a business of providing solutions and services related to web technologies, software application, web application, online advertisements, ecommerce etc.
Policy
This Privacy Policy (“Policy”) applies to use of this website, application and/or use of our services. Any new features and/or services that are added to our current service at any point in the future shall also be subject to the terms set out in this Policy.
Purpose of this Policy
LEADQ respects your need to understand how and why information is being collected, used, disclosed, transferred and stored. Thus, we have developed this Policy to familiarize you with our practices. This Policy sets out the way in which we process your information when you visit and use www.akestech.com (the “website”) our services and our application for mobile devices (the “application”) in accordance with applicable data protection laws. It is important that you read
this Policy together with any other policies we may provide on specific occasions when we are collecting or processing your personal data, so that you are fully aware of how and why we are using your personal data. This Policy supplements the other notices and is not intended to override them.
Scope of the Policy
We provide this Policy to inform you of our policies and procedures regarding how we collect and process the personal data that we receive from users of this website, our services and our application. Personal data is any information that directly or indirectly identifies you. ‘Directly’ could for example be through a name. ‘Indirectly’ refers to the situation where you can still be identified without your name through or by combining other information.
In regard to this Policy, the terms “using” and “processing” information include but are not limited to; the use of cookies; and the collection, storing, transfer, evaluation, deletion, disclosure, management, handling, modifying and use of personal data.
This Policy applies only to personal data that you provide to us via the website and the application. We reserve the right to update this Policy from time to time to reflect any changes to our services. We will do this by amending the Policy on the website and application. The changes will take effect automatically, as soon as they are posted on the website and application. In addition, we will notify all users by email if any material changes are made to the Policy.
This Policy does not apply to any third-party website(s) and mobile app(s). You are requested to take note that information and privacy practices of our business partners, advertisers, sponsors or other sites to which we provide hyperlink(s), may be different from this Policy, Hence, it is recommended that you review the privacy policy of any such third parties before you interact with such interfaces.
Processing of Personal Data
We may process your personal data for the following purposes:
Providing our services: We might process your personal data to provide our customized services. For example, personal data is processed in order to set up your LEADQ account, allow you to create groups/rides an event through the LEADQ app/website, and submit content to this website, application or third-party widgets. For this purpose, LEADQ processes the following personal data: name, phone number, LEADQ user account profile data, location information, live location etc. Customer service: LEADQ is allowed to process personal data for this purpose because it is necessary for the legitimate interest of LEADQ (or a third party), essentially to enable LEADQ to adequately respond to questions and requests of
users.
Marketing (Direct): LEADQ processes user’s data for (direct) marketing purposes. This means that LEADQ can contact customers to draw attention to our services. For this purpose, LEADQ processes the following personal data: website behaviour, phone number, online identifiers, lead information, location and account information.
In addition to the above, we may also use your personal data for several reasons including but not limited to:
keep you informed of the lead status;
service;
lead data sorting by location;
allows you to contact with their leads, if necessary;
send you important notices and communications regarding our Services availed or changes to
the terms and conditions and/or policies;
Disclosure of Data:
It may be necessary for LEADQ to disclose your personal data whether by law, possibly in the context of litigation, legal process and / or by request from public or governmental authorities within or outside of your country of residence. We may also disclose your personal information if we determine that disclosure is necessary or appropriate for purposes of law enforcement, national security or to prevent or stop any activity we may consider to be, or to pose a risk of being, illegal, unethical or legally actionable.
Use of data On LEADQ Platform (Website/App)
If you create a lead, and share it with other groups, friends or strangers, LEADQ will share the following information about you with other known or unknown users within or outside the platform: (i) your first and last name, and (ii) a link to your LEADQ user account. When a led is created.
We may employ third party companies and/or individuals to help improve or facilitate our service, to provide the service on our behalf, to perform Platform-related services, including but not limited to: services, fraud detection services, database management, web analytics, monitoring and evaluation services. In this event, your information may be shared with the third-party companies and/or individuals. However, your information will remain protected as per this Policy.
Contact List Information: We are not collecting any contact list information we know that's why we prioritize the privacy and security of users’ Contact List information.
Image Gallery: LEADQ may access users’ Image Gallery to enable features such as setting a social profile picture or uploading pictures of lead or shop to the lead section. These images are solely used within the app to enhance the user experience and provide personalized content. We respect the privacy of users’ images and do not share them with any third parties without explicit consent.
When you access the Service by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use and other statistics (“Log Data”).
Disclosure Policy for Accessing Location in Background
Effective Date: 28/06/2023
Introduction:
This disclosure policy outlines the terms and conditions for accessing location data in the background within the LEADQ application available on the Google Play Console. By installing and using the LEADQ application, users agree to abide by the terms and conditions stated in this policy. Please read this policy carefully before granting permission for location access.
1. Purpose of Location Access:
The LEADQ application requires access to a user’s location in the background to provide essential features and services, such as real-time location updates, creating lead timelines with user, and ensuring accurate navigation and routing. This access helps enhance user experience, safety, and the overall functionality of the application.
2. User Consent:
2.1 Upon installing the LEADQ application, users will be prompted to grant permission for background location access.
2.2 Users must explicitly provide consent for the application to access their location in the background.
2.3 Users have the right to deny background location access, although it may limit the functionality and features of the application.
3. Data Collection and Usage:
3.1 Location data collected by the LEADQ application will be used solely for the purpose of providing the services and features described in Section 1.
3.2 Collected location data will not be shared with any third parties without the explicit consent of the user, except as required by law or for the purpose of providing emergency assistance.
3.3 Users have the right to request the deletion of their location data at any time by contacting LEADQ’s customer support.
4. Data Security:
4.1 LEADQ is committed to safeguarding the privacy and security of user data, including location information.
4.2 Reasonable measures will be taken to protect location data against unauthorized access, disclosure, or alteration.
4.3 LEADQ will comply with applicable data protection laws and regulations to ensure the proper handling and storage of user data.
5. Transparency and Notification:
5.1 Users will be provided with clear and understandable explanations regarding the need for background location access and how it enhances the application’s functionality.
5.2 Any changes to this disclosure policy will be communicated to users through prominent notifications within the LEADQ application, allowing them to review and update their preferences accordingly.
6. Opting Out and Revoking Permissions:
6.1 Users have the right to revoke background location access at any time by accessing the application’s settings or device settings.
6.2 Revoking background location access may impact certain features of the LEADQ application.
6.3 Users may contact LEADQ’s customer support for assistance or further information regarding revoking permissions or opting out of location access.
7. Contact Information:
For any questions, concerns, or requests related to this disclosure policy or the handling of location data, users can contact LEADQ’s customer support at at +91-6391003750 or email us at support@akestech.com
By installing and using the LEADQ application, users acknowledge that they have read, understood, and agreed to the terms and conditions outlined in this disclosure policy regarding the access and usage of location data in the background.
Collection and use of personal data
Non-personal data is data which can never be used to identify an individual. We may collect information regarding customer activities on our various portals. This aggregated information shall be used by us in research, analysis, to improve and monitor our services and for various promotional schemes. Such non-personal data may be shared in aggregated, non-personal form with third party to enhance customer experience, products offering or services.
Children’s Privacy
Our Service does not address anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from children under age 13 without verification of parental consent, we take steps to remove that information from our servers.
Cookies
The website www.akestech.com uses cookies. During use of this website/ application you will be prompted to accept all cookies. This data will be used for information, process of information & pass of information to third party to help improve or facilitate our services, to provide service on our behalf, to perform website-related services, including but not limited to: maintenance services, fraud detection services, database management, web analytics, monitoring and evaluation
services. If you have any questions about our cookie usage, please contact LEADQ at contact@akestech.com.
Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over, and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
Your rights and how to exercise them
We respect the exercise of the rights you have in relation to the personal data we process or use. You can request access to or a copy of your personal data collected and processed by us. You may also request the rectification and removal of personal data or the restriction of the processing of your personal data. You also have the right to data portability. If you have an objection to use of your data under this Policy, please write to our privacy team at contact@akestech.com. To prevent misuse, we will ask you to identify yourself and share a valid government approved identity proof.
Security
LEADQ understands the serious implications of data security and we take extensive measures to make sure your data and information is secured. We take extensive technical, and legal measures to safeguard your personal data. The website/ application uses a reliable SSL Certificate to make sure your personal data is not misused in any manner whatsoever. In case there is any breach of security, LEADQ will make all legally required disclosures concerning the breach and the confidentiality, or integrity of your unencrypted electronically stored “personal data” to you via email or via a posting it on the website and application without unreasonable delay in as far as it is consistent with any legitimate needs of law enforcement and any measures required to determine the scope of the breach and to safeguard the integrity of data.
Compliances with the Applicable Law
We ensure that your data and information shall be protected under the provisions of General Data Protection Regulation, Information Technology Act, 2000 and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 along with any amendments made to these acts, rules and regulations.
Retention Process
We do not keep your personal data longer than necessary for the purpose of the processing. This includes, for example, the purposes of satisfying any legal, regulatory, accounting, reporting requirements, to carry out legal work, for the establishment or defence of legal claims. In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you
International Transfer
Your information, including Personal Information, may be transferred to LEADQ and maintained on the computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. If you are located outside India and choose to provide information to us, please note that we transfer the information, including Personal Information, to India and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Data Protection
Under certain circumstances, you have rights under applicable data protection laws in relation to your personal data including the Log Data. It is our policy to respect your rights and we will act promptly and in accordance with any applicable law, rule or regulation relating to the processing of your personal data (including the Log Data).
Details of your rights under General Data Protection Regulation (“GDPR”) are set out below:
a. Right to be informed about how personal data is used – you have a right to be informed about how we will use and share your personal data. This explanation will be provided to you in a concise, transparent, intelligible and easily accessible format and will be written in clear and plain language;
b. Right to access personal data – you have a right to obtain confirmation of whether we are processing your personal data, access to your personal data and information regarding how your personal data is being used by us;
c. Right to have inaccurate personal data rectified – you have a right to have any inaccurate or incomplete personal data rectified. If we have disclosed the relevant personal data to any third parties, we will take reasonable steps to inform those third parties of the rectification where possible;
d. Right to have personal data erased in certain circumstances – you have a right to request that certain personal data held by us is erased. This is also known as the right to be forgotten. This is not a blanket right to require all personal data to be deleted. We will consider each request carefully in accordance with the requirements of any laws relating to the processing of your personal data;
e. Right to restrict processing of personal data in certain circumstances – you have a right to block the processing of your personal data in certain circumstances. This right arises if you are disputing the accuracy of personal data, if you have raised an objection to processing, if processing of personal data is unlawful and you oppose erasure and request restriction instead or if the personal data is no longer required by us but you require the personal data to be retained to establish, exercise or defend a legal claim;
f. Right to data portability – under certain circumstances, you have the right to request to receive a copy of your personal data in a commonly used electronic format. This right only applies to personal data that you have provided to us (for example by completing a form or providing information through our website). Information about you which has been gathered by monitoring your behaviour will also be subject to the right to data portability. The right to data portability only applies if the processing is based on your consent or if the personal data must be processed for the performance of a contract and the processing is carried out by automated means (i.e. electronically);
g. Right to object to processing of personal data in certain circumstances (including where personal data is used for marketing purposes) – you have a right to object to processing being carried out by us if (a) we are processing personal data based on legitimate interests or for the performance of a task in the public interest (including profiling), (b) if we are using personal data for direct marketing purposes, or (c) if information is being processed for scientific or historical research or statistical purposes. You will be informed that you have a right to object at the point of data collection and the right to object will be explicitly brought to your attention and be presented clearly and separately from any other information; and
h. Right not to be subject to automated decisions where the decision produces a legal effect or a similarly significant effect – you have a right not to be subject to a decision which is based on automated processing where the decision will produce a legal effect or a similarly significant effect on you.
You may exercise any of the above-mentioned rights by sending a request to us on our contact information as detailed below. You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances. We may need to request specific information from you to help us confirm your identity and
ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than one calendar month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
Notification for Privacy Policy Changes
We may update this privacy policy to reflect changes to our information practices. If we make any change in how we use your personal information including your email address, we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.
Questions or Complaints
If you have any questions or complaints about the processing of your personal data, write to us at contact@akestech.com. Our team will be happy to assist you.
Company Contact Information
Address:
AKESTECH INFOTECH PVT .LTD
H NO.72,TERA KHASS CHINHAT LUCKNOW Lucknow UP 226028 IN
Email: contact@akestech.com
Last updated as on : 28/06/2023
