Missed enquiries
Calls go unanswered after hours. AI agents respond instantly across web, WhatsApp and email.
Healthcare & Wellness
Patient enquiries, appointment journeys, follow-ups and compliant funnels — automated end to end so your team spends time on care, not admin.
Calls go unanswered after hours. AI agents respond instantly across web, WhatsApp and email.
Automated reminders, confirmations and rescheduling reduce costly appointment no-shows.
Enquiries scatter across channels. Lead365 consolidates every source into one pipeline with attribution.
Messaging and data handling are designed with consent, audit trails and platform rules built in.
We map your patient journey, appointment flow and data handling, and agree together what can safely be automated and what must stay human.
Enquiry capture, appointment booking, reminders and follow-up designed around how your care team actually works, not a generic template.
CRM, EMR or practice software connected so enquiries, appointments and records stay in one place instead of three.
Policy-compliant search and social campaigns go live with call tracking and enquiry-level attribution from the first week.
No-show rates, cost per booked appointment and enquiry-to-visit conversion reviewed and improved every month.
Yes. AI agents are scoped to answer FAQs, collect structured information and route to a human for anything clinical, with consent and audit trails recorded.
Yes — single-location clinics, multi-city chains, diagnostic networks, telehealth and D2C wellness brands.
We integrate with most CRMs, practice management systems, EMRs and WhatsApp Business API providers, or build the connector if one does not exist.
Cost per qualified enquiry, booking rate, show rate and lifetime value — reported on one dashboard your team can access daily.
Yes. We apply role-based access, encryption in transit and at rest, audit logs and minimal data collection to every healthcare build, and we sign NDAs and data processing terms before work starts. Automations are designed to collect only the fields a care team genuinely needs, and sensitive records stay inside your systems rather than third-party tools.
Yes. Automated confirmations, reminders and reschedule links go out across WhatsApp, SMS and email as the appointment approaches, and a human handover path catches anyone who replies. Clinics typically see no-shows fall by 25% to 40% once reminders and easy rescheduling are in place.
Yes. Healthcare is a restricted category on Meta and Google, so we build campaigns around permitted objectives such as awareness, appointment enquiries and educational content, avoiding prohibited claims and personal-health targeting. Every creative is reviewed against platform policy before it goes live.
Paid campaigns usually produce measurable enquiry movement within three to four weeks. Automation and CRM work tends to land in the first 30 to 60 days, and organic search and AEO content compounds over three to six months. We report leading indicators weekly so progress is visible before the compounding arrives.
Tell us where you are today. We'll come back within one business day with the three biggest opportunities we can see.
Locations we serve