Funnel Diagnosis
Analytics, heatmaps and session recordings reviewed to find exactly where and why buyers drop off.
CRO & Store Optimization
Conversion rate optimisation for Shopify stores: funnel and analytics diagnosis, heatmaps and session review, structured A/B testing, checkout and cart improvements, page speed work and merchandising changes — prioritised by expected revenue impact.
Analytics, heatmaps and session recordings reviewed to find exactly where and why buyers drop off.
Every hypothesis ranked by expected revenue impact, confidence and effort, so testing effort goes to the highest-value changes first.
Structured experiments on product pages, cart, checkout, offers and pricing presentation, run to statistical significance.
Checkout field reduction, express payment options, trust signals, shipping clarity and error handling improvements.
Core Web Vitals work on images, scripts, fonts and app bloat, measured on real mobile devices.
Reviews, urgency, social proof, returns clarity, size guidance and product page structure that answer objections before they arise.
Conversion problems hide in specific places: the collection page nobody scrolls, the size selector that confuses, the shipping surprise at checkout, the trust gap on high-value products. We locate them with data — funnels, heatmaps and session recordings — before changing anything.
One-off tweaks based on opinion produce one-off results. A ranked testing roadmap — every hypothesis scored on impact, confidence and effort — compounds month after month, and the results library means lessons survive team changes.
Testing cannot save a store that loads in six seconds or looks untrustworthy at checkout. Speed optimization and trust architecture run alongside experiments, because they multiply the return of every test that follows.
We establish a clean baseline: funnel drop-off by device and step, page speed, and current conversion and AOV figures.
Session recordings, heatmaps, analytics and checkout data are reviewed to locate the specific causes of drop-off.
Findings become a ranked testing roadmap ordered by expected revenue impact rather than how easy a change is.
Experiments are designed, implemented and run to statistical significance, with losing variants recorded as learning.
Winners are shipped permanently, and the next round of tests builds on what the data revealed.
Most stores see a 20% to 40% relative improvement over six to twelve months of sustained testing, though it depends heavily on how much optimisation has already been done. A store that has never been tested has more obvious wins available than one already running a mature programme.
This service is specific to Shopify stores and covers store-side conversion: product pages, cart, checkout, merchandising and platform speed. CRO & Experimentation covers the full marketing funnel including landing pages, lead forms and ad-to-page experience across every channel, not just the store itself.
We run structured A/B tests to statistical significance wherever traffic allows, and we record losing tests as well as winners. Where a store's traffic is too low for reliable testing, we say so and use sequential high-confidence improvements plus qualitative research instead of reporting meaningless results.
Below roughly a few thousand monthly sessions per variant, most A/B tests cannot reach significance in a reasonable time. In that case we prioritise high-confidence best-practice fixes, use session recordings and user testing to find obvious friction, and test bigger changes that produce larger effects rather than subtle ones.
Materially, particularly on mobile. Stores loading in under two seconds convert substantially better than those taking five or more, and the effect compounds with ad spend because slower pages waste the traffic you have already paid for. Speed work is usually among the highest-return items on a CRO roadmap.
Quick wins such as checkout friction, trust signals and shipping clarity often produce movement within the first month. Compound gains from a structured testing programme build over three to six months as winners accumulate and each round of tests is informed by the last.
Yes. We need admin access to the store or a development store, plus access to analytics and ideally heatmap and session recording tools. Everything is handled under NDA, and access can be scoped and revoked at any point.
No. Changes are implemented on a development store or via theme versioning, tested before release, and documented. We never test directly on your live theme, and every change can be reverted if it underperforms.
Get a free funnel teardown with your top drop-off points and the highest-value fixes.
Locations we serve